Netflix members woke up Friday to some good news: The company doesn’t plan to raise prices on current members for another two years.
Many current members received the following email Friday, explaining how such subscribers are exempt from a price increase affecting new users:
Netflix has bungled such communication in the past. The company alienated and confused members in 2012 when it announced a plan to unbundle DVDs and streaming, leading to a 60% monthly price increase.
The miscommunication and bad press hit the company hard, …
Via: Mashable: Business